Covid19 sanitary measures

Because the situation we live in is exceptional, we must put in place optimal health and safety measures that allow you to enjoy your stay at the Poterne serenely and safely.

This is the reason why our establishment undertakes to respect the "Serene Stay" Charter in terms of prevention against Covid-19.

Regular maintenance / disinfection of the establishment:
- Room ventilation daily
- Provision of individual soaps in the rooms
- Daily disinfection of door handles, stair railings, switches and any surface likely to have been in contact with the hands
- A 24h fallow will be practiced between each reservation to have the time necessary to disinfect the room before the arrival of the next customers
- Sheets and bed linen will be washed as usual at high temperature (60 ° C)
-We will use masks and gloves to perform all of these household tasks

Check-in safely:
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We will welcome you warmly, with a mask and while respecting barrier gestures
- We will ask you to leave your shoes at the entrance of the house. Don't hesitate to bring your slippers.
- A hydroalcoholic gel will be available in the entrance hall. Above all, we recommend that you wash your hands regularly.
- The room keys will be disinfected and left on the door.
- We advise you to come with your own personal protective mask.

Breakfast with complete peace of mind:

- Breakfast will always be generous :-) but served individually in the room or in the garden on an individual table if the weather permits. We will agree together the time slot that suits you between 8:30 am and 10 am.
- We will use masks during the preparation and the service of the breakfast.

The possibility of having your meals delivered to your room or in the garden:
- Several nearby restaurants now offer meal delivery, we will provide you with the correct addresses at the time of your reservation.
- You can also take advantage of a charcuterie / cheese take-out board (on request) to picnic in the vineyards or along the canal in the heart of nature

Easy check-out:
- We ask you to open the bedroom windows and throw all of your waste in the room bin provided for this purpose before leaving the premises
- The bedroom door must be closed and the bedroom key must be left on the lock

Paperless payment and billing for the stay:
- Your payment will be taken remotely using the card numbers provided when booking
-The invoice will be sent to you by email We have always made cleanliness a priority as evidenced by the opinions of travelers on the various online platforms and we will continue in this direction by redoubling our vigilance in this particular context:
> 9.5 / 10 for cleanliness on booking.com
> 5/5 for cleanliness on Tripadvisor

Rest assured that you will do everything possible to ensure a peaceful stay during which you can recharge your batteries.
We look forward to welcoming you to La Poterne ...